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Scout Water. Scout first, sell second.
Now booking free water tests for November

Know what's in your water before anyone sells you anything.

I'll test your tap water for free, show you the numbers, and tell you what your home actually needs. Sometimes that's nothing at all.

Book my free test Check my water in 30 seconds
  • Prices right on this page
  • You own it. No rental
  • 20-year warranty
How it works

Test first. Always.

Most companies show up with a system already picked. We show up with a test kit.

  1. 1
    ScoutWe test hardness, chlorine and dissolved solids right at your tap, while you watch.
  2. 2
    RecommendYou get the numbers in writing and one clear recommendation with the price. If your water's fine, we'll say so.
  3. 3
    InstallA licensed plumber installs it in one visit. We retest after so you can see the difference.

Rather talk? Call or text (647) 688-0102

Book your free water test

About 30 minutes at your kitchen sink. No pressure, no obligation. Tests start in November.

We only use your details to book your test.
  • Licensed plumbers install
  • Prices shown upfront
  • Authorized Excalibur dealer
  • 20-year warranty
Free water check-up

What's in your glass?

Answer two quick questions and watch what's likely in your water. It takes about 30 seconds. Your free test gives the real numbers.

Where does your water come from?

A glass of water
Your water now
Life with soft water

You notice it in a week

Hard water gets into everything you wash, drink and bathe in. Here's what changes around the house.

Parent and child folding fresh laundry
Brighter laundrySoap works properly in soft water, so clothes come out cleaner with less detergent.
Toddler playing in a bath
No crust on the tubLess soap scum and white mineral rings to scrub.
Soft folded towels
Softer towelsNo mineral build-up stiffening the fabric.
Person washing dishes at a kitchen sink
Spot-free glassesDishes dry clear instead of cloudy.
Mother and daughter clinking glasses of water
Water you want to drinkNo chlorine taste at the kitchen tap.
Your water

See what's going on in your pipes

Three quick looks at what hard water does, how drinking water gets cleaned, and what a real test tells you.

Watch what hard water does to a pipe

The calcium and magnesium in hard water don't stay in the water. Over time they settle out as scale inside pipes, water heaters and taps. Drag the slider to see it build up.

St. Catharines city water tests around 7.7 grains per gallon. That counts as hard.

SoftVery hard
Hardness7.7 gpg
Open pipe left—
Illustration of scale building up over years of untreated hard water. Real build-up depends on usage, temperature and pipe type.
Systems and prices

Real prices. Installed.

Every price includes the equipment, a licensed plumber's install, and a water test before and after. Plus HST.

Drinking water

Scout Pure

$1,395
installed + HST
  • Reverse osmosis at your kitchen sink
  • Built-in leak detector
  • Minerals added back for taste
Start with a free test
Whole home

Scout Soft

$2,510$2,795
founding price, installed + HST
  • Softens every tap in the house
  • Removes chlorine in the same tank
  • 20-year warranty
  • Two bags of salt to start
Start with a free test
Most picked
Best value

Scout Complete

$3,195$3,495
founding price, installed + HST
  • Scout Soft for the whole house
  • Scout Pure at the kitchen sink
  • One install visit
  • First year of drinking-water filters free
Start with a free test
Top shelf

Scout Signature

$3,895
installed + HST
  • Scout Soft for the whole house
  • Tankless RO with a live purity readout on the faucet
  • Fridge and ice-maker line
Start with a free test

Unusual plumbing (no softener loop, no nearby drain) is quoted upfront after the test.

NSF 44Certified softener control valve
WQACertified softener resin (NSF/ANSI 44, 61, 372)
Barrie, ONCanadian-made Excalibur equipment
20 yearsManufacturer warranty on Chlor-A-Soft
Save money

Ways to pay less

Every way to bring the price down, plus a calculator to see how fast a system pays you back.

Bundle$710

Get both, save the difference

Scout Soft and Scout Pure bought separately come to $3,905. Scout Complete is $3,195 for both, installed in one visit.
Founding homes25

First 25 homes get founding prices

Founding prices on Scout Soft and Scout Complete, plus your first year of drinking water filters free.
Referral$100

Send a friend. You both win.

When someone you send gets a system installed, you get $100 and they get $100 off. No limit, so five friends is $500.
Neighbours$100

Book with the house next door

Two homes on the same street booking the same week each get $100 off. One trip for us, savings for you.
Switching

Done renting? Stop the bill.

Paying every month for a rental softener? I'll explain how to end your rental and return the old unit, so the monthly bill stops.
Monthly

Spread it out

Rather pay monthly? Ask me about payment plans when we book your test.
Safety

Is my water safe?

Usually, yes. Most water complaints in Niagara are about scale and taste. Some homes do have a real safety question though, and it's worth knowing which kind of home you live in.

City water

Safe to drink. Also hard.

St. Catharines treats and tests its water to Ontario drinking water standards. What it also carries is hardness, around 7.7 grains per gallon, and chlorine. Those are comfort and taste problems, not safety problems.

Softener for scale, carbon or RO for taste.

Older homes

Check your pipes, not the plant.

Homes built before the mid-1950s can have lead service pipes or lead solder. The water leaves the plant fine, but old plumbing can add lead before it reaches your tap.

We'll show you how to get a lead test and which filters are certified to reduce lead.

Well water

Nobody tests it but you.

Private wells aren't tested by the city. Public Health Ontario offers free bacteria testing for private wells, and it's worth doing at least once a year.

Get the bacteria test first. We test hardness, iron and dissolved solids and size treatment to match.

After the install

Join the Scout family

When you buy from Scout you're not a ticket number. You get someone local in Niagara who knows your system, your water and your street.

  • A free retest every yearI come back, test again and make sure everything is doing its job.
  • Text remindersWhen salt or filters are due, you get a text. No guessing.
  • Filters at member pricesReplacement filters for less, delivered or installed.
  • My number, not a call centreSomething's off? You call me directly.
Join with a free test
Photo of Evan goes here
Who you're dealing with
“I'd rather tell you your water's fine than sell you something you don't need.”

I'm Evan. I started Scout Water in Niagara because buying water treatment shouldn't feel like dodging a sales pitch. I test your water myself, explain the numbers in plain words, and give you one honest recommendation with the price on paper.

Installs are done by licensed plumbers I've vetted, using Canadian-made Excalibur equipment. If anything's off after, you call me directly.

FAQ

Questions people ask

Service area

Where we work

  • St. Catharines
  • Thorold
  • Niagara-on-the-Lake
  • Welland
  • Niagara Falls
  • Pelham
  • Lincoln
  • Grimsby
Book in my town

Find out what's in your water this week.

Free test, real numbers, one honest recommendation. Takes about 30 minutes.

Book my free test
Book free test

Free · About 30 minutes · No obligation